Entitlements for students

The Students Welcome Desk

The Students Welcome Desk supports international students with their administrative procedures related to residence permits via a multilingual hotline open for 2025 from August 25 to December 19, Monday to Friday from 9 a.m. to 5 p.m., to answer all questions: +33 (0)4 37 37 43 00.

The website of Students Welcome Desk

Outside of this period, international students wishing to request assistance with administrative procedures (visas, residence permits, etc.) should contact their university first.

The SWD FAQ on the University of Lyon website

New tool against student precariousness

Find all the local student solidarity initiatives on the "food and student precariousness" resource directory (french version only):

places around you where you can get food and equip yourself at low price,
contacts of associations to share, to help/be helped.

Scholarships, students loans...

In addition to housing assistance and student benefits, you can also apply for financial assistance for your studies, depending on your circumstances.

Social assistance

Scholarships, housing, CVEC, social services, emergency financial aid requests, and any other general inquiries will be handled via this single number: 09.72.59.65.65.
This number, open Monday to Friday from 9 a.m. to 5 p.m., costs the same as a local call, and is not subject to a surcharge. An advisor will provide you with information on the support or assistance available to you and how to apply for it from your CROUS.

The CROUS Lyon social assistance for students

Make an appointment with CROUS social workers (french)

Psychological support

Nightline is a free night time listening service for students in Lyon, available every day from 8:30 p.m. to 2:30 a.m. at 04 85 30 00 10 and 04 85 30 00 20 in English from Thursday to Monday. All conversations are anonymous and confidential.
Le 102, The University of Lyon Health Center, dedicated to mental health, is located at 102 rue de Marseille, Lyon 7th arrondissement. It features a multidisciplinary medical team consisting of general practitioners, a nurse, a psychologist, and a psychiatrist. Appointments can be made online at masante.universite-lyon.fr or by phone at 04 82 91 02 20.
Find a healthcare center near you with our health directory.
Help to manage your health.

Housing

Student housing assistance

Healthcare

Consult the University Service of your higher education institution for free: medical visits, health checks, issuance of medical certificates, vaccinations, psychological interviews, gynecological, dental or dietary visits, and STI and STD screenings.

Social security, healthcare and students

List of healthcare sites in Métropole (french)

Travel

Free bike

The Lyon Metropolitan Area offers Free Vélo'v, bicycles provided free of charge to young people aged 14 to 25 and to those over 26 in social or professional integration. Are you eligible? Sign up! All the information.

Students travel offers